© 2017-2019 by Susan Southcott - VK5AYL

How to get Support

If you need support for the ParksnPeaks iPhone app, please email support@vk5ayl.com.

Include a brief description of the issue, what screen it is related to, how to reproduce the problem.

If you are having problems with your exported logs for example there are errors in LogSearch:

  1. Start the app
     

  2. Go to the QSO Log screen
     

  3. Press the top right hand button to view the Log Analysis & Export page
     

  4. Press the View Logs button on the bottom toolbar (3rd button)
     

  5. Press the top right hand button to E-Mail your logs
     

  6. In the E-Mail that is created, delete the attached logs that are not causing the issues but include the Reports
     

  7. Add the support E-Mail address - support@vk5ayl.com in the E-Mail To: line
     

  8. Include a brief description of the problem in the body of the E-Mail
     

  9. Press Send